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What should I do if I forgot to include a decryption key in the download link?
What should I do if I forgot to include a decryption key in the download link?
Updated over 4 months ago

If you forgot to include your decryption key when purchasing a one-time plan or downloading through our dashboard with a subscription, please email us at support@baidudl.cloud with both the link and the decryption key. Our team will assist you in processing your download correctly.

Remember, the decryption key is required for successful downloads, so always double-check it before submitting in the future.

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